Course Information

Course Code: SIT60122
CRICOS Code: 109451A
Duration: 2 years (full time)
Training Delivery:
Sydney Campus @ 552 George Street, Sydney, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.

Course Overview

This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.

Entry Requirement

There are no entry requirements for this qualification defined in the training package, Evolution requires additional:

-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5 or equivalent.

-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).


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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.

Additional information about Fees, Charges and Refund can be found here.

Career Pathways

Graduates will be able to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centers, and other tourism businesses.

Course Structure


This course requires the completion of 27 units of competency including 17 core units and 10 elective units.

Core Units

SITXCCS015 Enhance customer service experiences
SITXFIN008 Interpret financial information
SITTIND003 Source and use information on the tourism and travel industry
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXCCS016 Develop and manage quality customer service practices
SITXMGT005 Establish and conduct business relationships
BSBTWK501 Lead diversity and inclusion
SITXGLC002 Identify and manage legal risks and comply with law
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXMPR014 Develop and implement marketing strategies
BSBWRT411 Write complex documents
SITTPPD017 Develop tourism products
BSBOPS601 Develop and implement business plans
SITXWHS008 Establish and maintain a work health and safety system
BSBOPS504 Manage business risk


Elective Units

Elective units selection will be reflected from your qualification pathway.

  • Duration 2 Years
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