Course Information

Course Code: SIT30222
CRICOS Code: 110831A
Duration: 9 months (full time)
Training Delivery:
Sydney Campus @ 552 George Street, Sydney, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.

Course Overview

This qualification reflects the role of individuals who use a range of travel sales, technical and operational skills to coordinate travel services. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and procedures to guide work activities.

Entry Requirement

There are no entry requirements for this qualification defined in the training package, Evolution requires additional:

-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5 or equivalent.

-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).


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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.

Additional information about Fees, Charges and Refund can be found here.

Career Pathways

Graduates will have the ability to work in the travel or tour wholesale sector for employers that specialise in leisure or corporate travel, event travel management, online travel agents and aggregators.

Course Structure

This course requires the completion of 17 units of competency including 12 core units and 5 elective units.

Core Units

SITTIND003 Source and use information on the tourism and travel industry
SITTTVL001 Access and interpret product information
SITTTVL002 Provide advice on international destinations
SITTTVL003 Provide advice on Australian destinations
SITTTVL004 Sell tourism products or services
SITTTVL005 Prepare customer quotations
SITTTVL006 Book tourism products and process documentation
SITTTVL007 Use a computerised reservations or operations system
SITTTVL009 Construct international airfares
SITXCCS014 Provide service to customers
SITXCOM007 Show social and cultural sensitivity
SITXWHS005 Participate in safe work practices


Elective Units

BSBTWK201 Work effectively with others
BSBSUS211 Participate in sustainable work practices
SITXHRM007 Coach others in job skills
SITXFSA005 Use hygienic practices for food safety
SITXFSA006 Participate in safe food handling practices


  • Duration 9 Months
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