Course Code: SIT40122
CRICOS Code: 110382K
Duration: 1 year (full time)
Training Delivery:
Sydney Campus @ Level 7, 8 Quay Street, Haymarket, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.
This qualification reflects the role of skilled operators who use a broad range of travel or tourism skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many workers have supervisory responsibilities and plan, monitor and evaluate the work of team members.
There are no entry requirements for this qualification defined in the training package, Evolution requires additional:
-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5 or equivalent.
-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).
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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.
Additional information about Fees, Charges and Refund can be found here.
Graduates will be able to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tours wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centers and other tourism businesses.
This course requires the completion of 19 units of competency including 7 core units and 12 elective units.
Core Units
| SITXHRM007 | Coach others in job skills |
| SITXCOM007 | Show social and cultural sensitivity |
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITXCOM010 | Manage conflict |
| SITTIND003 | Enhance customer service experiences |
| SITXWHS007 | Implement and monitor work health and safety practices |
| SITXFIN008 | Interpret financial information |
Elective Units
| SITTTVL001 | Access and interpret product information |
| SITTTVL002 | Provide advice on international destinations |
| SITTTVL003 | Provide advice on Australian destinations |
| SITTTVL004 | Sell tourism products and services |
| SITTTVL005 | Prepare customer quotations |
| SITTTVL006 | Book tourism products and process documentation |
| SITTTVL009 | Construct international airfares |
| SITTTVL010 | Construct advanced international airfares |
| SITXCCS010 | Provide visitor information |
| SITXCCS014 | Provide service to customers |
| SITXCOM009 | Address protocol requirements |
| SITXWHS005 | Participate in safe work Practices |
