Course Information

Course Code: SIT50422
CRICOS Code: 110384H
Duration: Up to 2 years & 3 months (full time)
Training Delivery:
Sydney Campus @ 552 George Street, Sydney, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.

Course Overview

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

Entry Requirement

There are no entry requirements for this qualification defined in the training package, Evolution requires additional:

-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5  or equivalent.

-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).


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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.

Additional information about Fees, Charges and Refund can be found here.

Career Pathways

Graduates will be able to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Course Structure

This course requires the completion of 28 units of competency including 11 core units and 17 elective units.

Core Units

SITXWHS007 Implement and monitor work health and safety practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXHRM008 Roster staff
SITXMGT004 Monitor work operations
SITXCCS015 Enhance customer service experiences
SITXHRM009 Lead and manage people
SITXCCS016 Develop and manage quality customer service practices
SITXMGT005 Establish and conduct business relationships
SITXGLC002 Identify and manage legal risks and comply with law

Elective Units

Elective units selection will be reflected from your qualification pathway.

For international students, this course is registered and approved with the work component as listed on


  • Duration 2 Years and 3 Months
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