Course Code: SIT50122
CRICOS Code: 110383J
Duration: 1 year & 6 months (full time)
Training Delivery:
Sydney Campus @ Level 7, 8 Quay Street, Haymarket, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.
This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.
There are no entry requirements for this qualification defined in the training package, Evolution requires additional:
-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5 or equivalent.
-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).
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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.
Additional information about Fees, Charges and Refund can be found here.
Graduates will be able to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.
This course requires the completion of 23 units of competency including 13 core units and 10 elective units.
Core Units
BSBTWK501 | Lead diversity and inclusion |
SIRXOSM007 | Manage risk to organisational reputation in an online setting |
SITTIND003 | Source and use information on the tourism and travel industry |
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN008 | Interpret financial information |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
Elective Units
SITTTVL001 | Access and interpret product information |
SITTTVL002 | Provide advice on international destinations |
SITTTVL003 | Provide advice on Australian destinations |
SITTTVL004 | Sell tourism products and services |
SITTTVL005 | Prepare customer quotations |
SITTTVL006 | Book tourism products and process documentation |
SITTTVL009 | Construct international airfares |
SITTTVL010 | Construct advanced international airfares |
SITXCOM009 | Address protocol requirements |
SITXGLC002 | Identify and manage legal risks and comply with law |
This Package Includes:
Certificate IV in Travel and Tourism (SIT40122– CRICOS 110382K)
Diploma Of Travel And Tourism Management (SIT50122– CRICOS 110383J)