Course Information

Course Code: SIT50122
CRICOS Code: 110383J
Duration: 1 year & 6 months (full time)
Training Delivery:
Sydney Campus at 552 George Street, Sydney, NSW 2000, Australia, OR
Employment Based (conditions apply)
Mode of delivery: Blended delivery methods, including face-to-face learning, live virtual classrooms, eLearning, and/or work placement.

Course Overview

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

Entry Requirement

There are no entry requirements for this qualification defined in the training package, Evolution requires additional:

-International students must be a minimum of 18 years of age and English proficiency of IELTS 5.5 or equivalent.

-Language Literacy and Numeracy (LLN) level is assessed during the Orientation Session or after students agree to commence their course(s).

Fees

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For domestic students, due to individual circumstances, there can be variations in what and how one pays for their course. However, there are payment options available with course fees.

Additional information about Fees, Charges and Refund can be found here.

Career Pathways

Graduates will be able to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Course Structure

This course requires the completion of 23 units of competency including 13 core units and 10 elective units.

Core Units

BSBTWK501 Lead diversity and inclusion
SIRXOSM007 Manage risk to organisational reputation in an online setting
SITTIND003 Source and use information on the tourism and travel industry
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN008 Interpret financial information
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices

 

Elective Units

SITTTVL001 Access and interpret product information
SITTTVL002 Provide advice on international destinations
SITTTVL003 Provide advice on Australian destinations
SITTTVL004 Sell tourism products and services
SITTTVL005 Prepare customer quotations
SITTTVL006 Book tourism products and process documentation
SITTTVL009 Construct international airfares
SITTTVL010 Construct advanced international airfares
SITXCOM009 Address protocol requirements
SITXGLC002 Identify and manage legal risks and comply with law

  • Duration 1 Year and 6 Months
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