Regional Industry Education Partnerships (RIEP) – Hospitality Readiness Program for Matraville Sports High School with Evolution Hospitality Institute

In today’s fast-paced world, the hospitality industry stands as a beacon of service excellence, offering unforgettable experiences to patrons worldwide. However, maintaining this standard requires a skilled workforce equipped with both technical expertise and impeccable customer service. Recognizing this need, Matraville Sports High School has embarked on a transformative journey through its Regional Industry Education Partnership (RIEP) – Hospitality Readiness Program.

Food Safety Supervisor course

Evolution Hospitality - Food Safety Supervisor course

At the heart of the RIEP program lies a commitment to providing students with tangible skills and industry-recognized credentials. Through rigorous training at Evolution Hospitality Institute, 17 attendees from Matraville Sports High School emerged as certified professionals in food safety supervision, responsible service of alcohol, and responsible gambling services. Moreover, they honed core barista techniques through the Evolution Nationally Recognised Barista course and mastered the art of customer service, laying a solid foundation for their future careers in hospitality.
Responsible Service of Alcohol (RSA)

Evolution Hospitality - Responsible Service of Alcohol (RSA)

The RIEP program stands out for its emphasis on real-life learning, immersing students in simulated hospitality environments. This firsthand experience provides invaluable insights into industry demands, from food safety to customer service, fostering confidence and adaptability crucial for success in any professional setting. Moreover, by equipping students with the latest industry practices and certifications, the program elevates industry standards, ensuring graduates are primed to deliver excellence in every interaction. Through a multilevel approach to skill development, students engage with diverse facets of the hospitality industry, broadening their skill set and understanding of various roles. This holistic approach produces versatile professionals capable of thriving in a range of hospitality settings, setting a new standard for excellence in the industry.

Responsible Conduct of Gambling (RCG)

Evolution Hospitality - Responsible Service of Alcohol (RSA)

Beyond individual skill development, the RIEP program has far-reaching implications for the broader hospitality landscape. By nurturing a pipeline of skilled professionals, the program addresses the industry’s persistent challenge of workforce turnover and skill depletion. With a steady influx of competent and motivated individuals, businesses can raise the bar for service quality and innovation, ultimately enhancing the overall customer experience. In this way, the RIEP program serves as a catalyst for positive change, driving continuous improvement across the hospitality sector.

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Evolution Hospitality - Nationally Recognised Barista Course

As the Australian hospitality and tourism industry continues to evolve, programs like the RIEP – Hospitality Readiness Program stand as beacons of innovation and excellence. By empowering students with essential credentials, real-life skills, and a multilevel platform for success, Matraville Sports High School is shaping the next generation of hospitality leaders. Through collaboration between educators, industry partners, and students, the program heralds a brighter future where service standards soar, and hospitality experiences become truly unforgettable.

Visit LINK to see Matraville Sports Highschool student graduation and their journey with Evolution Hospitality Institute.

This training is subsidised by the NSW Government.